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As the stores expanded in size, restaurants were added beginning in 1979, reaching their peak with the then-largest (and most expensive) Westfield San Francisco Centre California flagship store that opened in 1989, that included no fewer than four restaurants as well as an English pub. Recently, the "Espresso Bar" from older stores has been discontinued and re-introduced as the "eBar" with offering a variety of quick-fix snacks, and an expanded "hotbar" drink list. Smaller stores (mostly consisting of two-stories) now have an "in-House Cafe," which offers the same menu but with seating. Nordstrom has also revised its four restaurants (found in select larger stores), the casual "Classic Cafe" and "Marketplace Cafe," the "Cafe Bistro" specializing in brick oven entrees and the "Nordstrom Grill" offering food and alcoholic beverages.Currently, Nordstrom operates 112 full-line department stores, 68 Nordstrom Rack clearance stores, two Jeffrey Boutiques, and one final clearance stores (Last Chance) all located in 28 different states. They have recently sold (2007) their stand-alone boutique chain Façonnable. Nordstrom also operates a retail bank based in Scottsdale, Arizona.On September 7, 2007 Nordstrom opened up their first store in Massachusetts at the newly renovated and upscale Natick Collection, making it one of the most profitable openings in Nordstrom history. Just at the opening gala, in keeping with its tradition of supporting local charitable organizations in its new markets, Nordstrom helped raise over $2,500,000 for the Boston Museum of Science and Boston Ballet. Nordstrom plans to open approximately 50 stores within the next 10 years and has already publicly announced 26 store openings through 2012. Among them will be stores in Phoenix, Naples, Indianapolis, Minneapolis, Cincinnati, St. Louis, Nashville, and San Juan, Puerto Rico.Nordstrom is well-known for its customer service, so much so that several urban legends have appeared regarding the store. One of the best known legends is purported to have taken place at the Anchorage store soon after its 1975 purchase from Northern Commercial Company. A customer, unaware that the store had changed hands, returned a set of tires. Although Nordstrom had never sold tires since opening, it was determined not to be the fault of the customer the store had changed hands, and the return was accepted. Many Nordstrom customers will attest that Nordstrom will refund items at any time purchased from Nordstrom stores.  

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